New Features Added to Sales SaaS to Support LTV Management
The Magic Moment Playbookis a sales SaaS that enables LTV management. Based on the idea that "building customer engagement (ongoing relationship with customers) maximizes sales results,Implement sales DX by visualizing sales processes and customer behavior in real time and proposing optimal actions to sales representativesI will do so.
The recently released "Playbook Sequence"including the status of business meetings and frequency of logging in.New feature that automatically suggests optimal communication content based on customer activityThe system is a "one-click" system. For example, by classifying the customer's situation in advance and creating the text for each situation, the appropriate text is automatically suggested at the appropriate time, and the sales representative can send it with a single click.
Also,Create templates of content sent by sales representatives who are achieving results on a daily basis and share them with the entire teamThis can lead to improved results for the team. It also allows sales representatives to specify what they should write so that the message does not become a templated, one-size-fits-all message, which contributes not only to automation but also to better engagement with customers.
Magic Moment plans to continue strengthening the development of functions that can simultaneously automate complex sales-related tasks and improve customer engagement.
What the "Playbook Sequence" can do for you
Changes in sales activities
Automatically suggests the most appropriate communication content (phone call or e-mail) based on pre-defined branching conditions.Follow up with customers based on their situation to facilitate building customer engagementThe following is a summary of the results of the study. Also,Automation of cumbersome tasks to help improve sales representatives' productivityI will do so.
How it works and how it looks on the screen.
The most appropriate communication content is displayed in the notification. In addition to the content that is automatically suggested when sending an e-mail, there is a custom description field for the sales representative to enter text,Contribute to building customer engagementI will do so.
About the Magic Moment Playbook
The Magic Moment Playbook is,Service that visualizes sales processes and customer activities, and automatically proposes optimal actions through accumulated data analysisIt is. Build customer engagement and maximize LTV.
Integrates with CRM (customer relationship management tools) and MA (marketing automation) to centralize the customer lifecycle.
The use of selective input formats simplifies the process and provides data on customer behavior.
Analyzes data and automatically proposes optimal actions to sales representatives
Set branching conditions according to the customer's situation and automatically suggest communication content that is likely to lead to results.
Customer engagement is displayed in reports
Easy email and phone calls from within the service
Official release date: January 2021
Pricing: Initial cost + monthly fee. For specific costs, please contact us at the URL below.
How to apply: You can apply for a free demo. Please contact us at the URL below.
About Magic Moment Inc.
Company name: Magic Moment Inc.
Representative: Yuya Murao, CEO
Establishment: March 2017 (Business start: September 2018)
Head Office: Azabu Kaisei Building 3F, 1-8-10 Azabudai, Minato-ku, Tokyo 106-0041
Capital: 712.97 million yen (including capital reserve)
Business: Providing Magic Moment Playbook and sales organization BPO
Yuya Murao, Representative Director and CEO
After working for Mainichi Comnet and Mynavi, he joined Google Japan. As General Manager of Sales, he was involved in the launch of agency sales, mobile and direct sales. In 2015, he joined Freee, where he doubled the results of the inside sales organization in one month, leading it to achieve its first budget after its establishment. He has been fully engaged in the management of Magic Moment.