12.8 c
Tuesday, November 28, 2023

Magic Moment Playbook," which supports sales DX, adds a new feature to automate customer communication!

Magic Moment, Inc. has released "Playbook Sequence," a new feature that automates communication according to business negotiations and customer situations in its sales SaaS "Magic Moment Playbook" that supports LTV management.

New Features Added to Sales SaaS to Support LTV Management

The Magic Moment Playbookis a sales SaaS that enables LTV management. Based on the idea that "building customer engagement (ongoing relationship with customers) maximizes sales results,Implement sales DX by visualizing sales processes and customer behavior in real time and proposing optimal actions to sales representativesI will do so.

The recently released "Playbook Sequence"including the status of business meetings and frequency of logging in.New feature that automatically suggests optimal communication content based on customer activityThe system is a "one-click" system. For example, by classifying the customer's situation in advance and creating the text for each situation, the appropriate text is automatically suggested at the appropriate time, and the sales representative can send it with a single click.

Also,Create templates of content sent by sales representatives who are achieving results on a daily basis and share them with the entire teamThis can lead to improved results for the team. It also allows sales representatives to specify what they should write so that the message does not become a templated, one-size-fits-all message, which contributes not only to automation but also to better engagement with customers.

Magic Moment plans to continue strengthening the development of functions that can simultaneously automate complex sales-related tasks and improve customer engagement.

What the "Playbook Sequence" can do for you

Changes in sales activities

Automatically suggests the most appropriate communication content (phone call or e-mail) based on pre-defined branching conditions.Follow up with customers based on their situation to facilitate building customer engagementThe following is a summary of the results of the study. Also,Automation of cumbersome tasks to help improve sales representatives' productivityI will do so.

How it works and how it looks on the screen.

The most appropriate communication content is displayed in the notification. In addition to the content that is automatically suggested when sending an e-mail, there is a custom description field for the sales representative to enter text,Contribute to building customer engagementI will do so.

About the Magic Moment Playbook

The Magic Moment Playbook is,Service that visualizes sales processes and customer activities, and automatically proposes optimal actions through accumulated data analysisIt is. Build customer engagement and maximize LTV.

Integrates with CRM (customer relationship management tools) and MA (marketing automation) to centralize the customer lifecycle.
The use of selective input formats simplifies the process and provides data on customer behavior.
Analyzes data and automatically proposes optimal actions to sales representatives
Set branching conditions according to the customer's situation and automatically suggest communication content that is likely to lead to results.
Customer engagement is displayed in reports
Easy email and phone calls from within the service

<Product Summary

Official release date: January 2021
Product Site:https://lp.magicmoment.jp/magic-moment-playbook
Pricing: Initial cost + monthly fee. For specific costs, please contact us at the URL below.
How to apply: You can apply for a free demo. Please contact us at the URL below.

About Magic Moment Inc.

<Company Profile
Company name: Magic Moment Inc.
Representative: Yuya Murao, CEO
Establishment: March 2017 (Business start: September 2018)
Head Office: Azabu Kaisei Building 3F, 1-8-10 Azabudai, Minato-ku, Tokyo 106-0041
Capital: 712.97 million yen (including capital reserve)
Business: Providing Magic Moment Playbook and sales organization BPO

<Representative Profile

Yuya Murao, Representative Director and CEO
After working for Mainichi Comnet and Mynavi, he joined Google Japan. As General Manager of Sales, he was involved in the launch of agency sales, mobile and direct sales. In 2015, he joined Freee, where he doubled the results of the inside sales organization in one month, leading it to achieve its first budget after its establishment. He has been fully engaged in the management of Magic Moment.

Facebook Comments
PORT Editorial Officehttps://port.creww.me/
PORT by Creww is an open innovation media for startups, entrepreneurs, entrepreneurs in recovery, and companies seeking to create new businesses on the theme of social issues, operated by Creww Co.
- Advertisment -
- Advertisment -


Ando Hazama x Cube Earth] Innovating the world's urban OS with patented technology from Japan and the U.S.

Creww Growth Case Study Interview】Ando Hazama has selected Cube Earth, a startup company offering a "smart disaster prevention system" to local governments through the "Ando Hazama New Business Co-Creation Program 2022," an accelerator program for fiscal year 2022, utilizing Cube Earth, a geographic information system platform patented in the United States and Japan. Cube Earth, a startup company that provides municipalities with a "smart disaster prevention system" using the geographic information system platform "Cube Earth" patented in the U.S. and Japan, was selected for the Ando Hazama New Business Co-Creation Program 2022. The startup is developing next-generation social infrastructure infrastructure such as disaster prevention systems, smart cities, drones, and digital twin systems as part of the DX approach to municipal crisis management. What specific initiatives are they pursuing? We interviewed Hiroyuki Horii, Deputy General Manager of the Innovation Department, Corporate Strategy Division, Ando Hazama, Shigehiko Amo, Chairman of Cube Earth, and Zenshi Takeda, President and Representative Director.

Sanki Kogyo × Startups] Become a company that continues to be chosen|New Steps in Co-Creation with Startups

Sanki Kogyo Corporation, which will celebrate its 100th anniversary in 2025, has set its sights on becoming a company that will "continue to be chosen" in accordance with its vision for 2050, and is working to strengthen its core businesses and enhance the Sanki brand. One of our new initiatives is to strengthen our core business and improve the Sankiki brand. Therefore, as one of the new initiatives, we are challenging the "SANKI Open Innovation Program 2023". We interviewed Mr. Hiroyuki Sasaki, Facility Systems Business Department, Mr. Tadashi Ishiwata, Corporate Planning Department, Corporate Planning Office, and Mr. Naoya Tokuda, Corporate Planning Department, who are challenging the accelerator program for the first time, about their frank thoughts from their respective standpoints.

Ando Hazama × Air Digital × Kuki City] Tackling the challenge of extending healthy life expectancy through digital sports!

Ando Hazama, a general construction company that promotes the creation of new businesses through open innovation, has selected Air Digital Inc. Air Digital, Inc., a company involved in the development of digital sports space and the operation of digital sports fields, was selected for the program. Subsequently, Ando Hazama, Air Digital, and Kuki City, Saitama Prefecture, signed a collaboration agreement and are now working together on "Sports 60 & Smart," one of the largest digital sports clubs in Japan, which is located in the "Ario Washinomiya" shopping mall facility in Kuki City. What specific initiatives are being undertaken? We interviewed Tsubasa Sakakibara, Manager of the Innovation Department of Ando Hazama's Corporate Strategy Division, Sobaku Maeda, Representative Director of Air Digital, and Takeshi Kanazawa, a member of the Sports Promotion Section of the Health and Sports Department of the Kuki City Office.

Startup Recruitment] Caring for Community Health|Future Aisei Pharmacy with Roots in the Community through New Business

Aisei Pharmacy has more than 400 dispensing pharmacies nationwide. As the company will soon celebrate its 40th anniversary, we are challenging the accelerator program in search of the next pillar of our business! Aiming to become a pharmacy that is needed by local residents, the company will explore the possibility of creating new businesses. In this interview, we spoke with Hiroyuki Hori, General Manager of the Business Planning Department of Aisei Pharmacy Inc. about why Aisei Pharmacy is now taking on the challenge of open innovation with startups.
Facebook Comments