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Japan
Thursday, November 30, 2023

Iga City and FIXER conclude a collaboration agreement on an AI administrative service demonstration project using ChatGPT!

三重県伊賀市とFIXERが、市民サービスの向上を目指し、ChatGPTを活用した行政サービスの高度化について共同して取り組むため、AI行政サービス実証実験を進めていくことに合意し、2023年5月9日(火)に伊賀市役所において「連携協定書」の締結式を行います。
なお、公民連携によるChatGPTを活用した市民向け行政サービスを見据えた実証実験が実現すれば、全国の自治体として先駆的取組となります。

ChatGPTを活用した行政サービス実証実験を実施

実証実験は、職員間での問合せ対応(QA自動化)、議事録作成、事務文書等の作成、庁内データ収集補助、問合わせ対応等、過去の市議会や庁内会議における資料・議事録等を学習した情報検索エージェントを活用し、市役所職員の業務効率化を図るものです。

伊賀市では少子高齢化、労働生産力の減少、社会保障費の増大等といった社会的課題が顕著になる中、多様化する市民ニーズへの対応と行政事務の効率化に向けて検討を行っていたところ、クラウド環境での情報システムの開発・構築などのサービスを展開している株式会社FIXERから提案を受けて、ChatGPTを活用したAI行政サービスについての実証実験を実施することとなりました。
5月9日(火)に連携協定を締結し、庁内活用の実証実験をスタートさせます。
実施される実証実験の期間は、2024年3月31日までで、庁内活用結果による検証を踏まえ安全性、有効性が確認された場合は市民向け行政サービスでの実証を検討します。

連携事業者であるFIXERについて

name of company株式会社FIXER
Establishment2009年11月6日
Location東京都港区芝浦1-2-3 シーバンスS館 最上階
representative松岡 清一
Business Overview「Microsoft Azure」の導入設計、運用、FIXERオリジナルのフルマネージドサービス「cloud.config」を中核とする最新技術を取り入れたクラウドソリューションの提供
uniform resouce locatorhttps://www.fixer.co.jp/

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